Administrative & Dispatch Coordinator - Infrastructure, Demolition, Excavation & Tree Services

HTM Contractors, Inc. | Honolulu, HI

HTM Contractors, Inc. is a locally owned contractor serving residential and commercial customers throughout Oahu. We specialize in infrastructure, demolition, excavation, tree services, junk removal, roll-off dumpster rentals, environmental cleaning, and street sweeping.

We're looking for an organized, dependable Administrative & Dispatch Coordinator to help keep our office and field operations running smoothly. If you enjoy helping customers, staying organized, and being part of a supportive team, we'd love to hear from you.

Pay & Schedule

• Full-Time Position
• Monday - Friday, 7:00AM - 4:00PM (one hour unpaid lunch)
• Weekly Pay

Benefits:

• Medical and Dental Insurance – 100% Company Paid (Employee + Family - additional plans available at an additional cost) Begins after 4 weeks averaging 20+ hours/week
• Holiday Pay – 10 Holidays Per Year
• PTO – 160 Hours Per Year
• Birthday Pay (after 1 year)
• Life Insurance: $10,000 Company Paid
• MetLife
• Profit Sharing
• 401K Retirement Plan – Company Match up to 4% (after 1 year)

Company Culture:

We believe great teams are built by great people who are...

• Humble - We learn, not brag
• Teamwork - We've got each other's backs
• Accountability - We own what we say and do
• Solution-Driven - We fix problems, not complain about them
• GWC - We hire people who get it, want it, and have the capacity to do it

The Work:

In this role, you'll help coordinate office operations while supporting customers and field crews. Your responsibilities may include -

• Answering and directing incoming phone calls
• Responding to customer calls, emails, and text messages
• Scheduling projects and coordinating crews and equipment
• Setting up customer accounts, jobs, and work orders
• Keeping project schedules and calendars up to date
• Entering and updating information in Service Fusion and HubSpot
• Preparing invoices and assisting with project paperwork
• Tracking change orders and project documentation
• Processing permits and certificates of insurance
• Maintaining organized customer and project files
• Assisting management with reports and administrative tasks
• Helping other office team members as needed

Requirements:

We're looking for someone who is organized, dependable, and enjoys working with both customers and teammates -

• Previous experience in an administrative, customer service, dispatch, or office support role
• Strong communication and customer service skills
• Good organizational and time management abilities
• Comfortable using computers, Microsoft Office, and Google Workspace
• Experience with CRM or scheduling software is a plus, but we're willing to train the right person
• Ability to manage multiple tasks in a busy office environment
• Positive attitude, reliability, and willingness to learn
• Ability to work independently while also being a team player

Apply online or in person at:

HTM Contractors, Inc.
130 Ohe St., Honolulu, HI 96813
Monday-Friday 7:00AM to 4:00PM

Don't just find a job, find your place. Apply today!